Efficient and reliable door-to-door cargo services from the UK to Kenya. We offer safe, secure, and cost-effective shipping solutions tailored to meet your needs. Experience seamless delivery with real-time tracking and customer support. Contact us today to simplify your shipping requirements.
What is door-to-door cargo service from the UK to Kenya?
UK Kenya Shipping is an expert in door-to-door freight services from the UK to Kenya. Sending gifts, parcels, goods, luggage, excess baggage, household items, trucks, vehicles, electronics, and machinery can be a huge job as freight companies charge a lot for their services.
We have a low-cost solution for your transportation needs. Your shipment will be collected directly from your home in the UK and delivered anywhere in Kenya. You don’t have to spend hours shipping your goods; this exceptional service is inexpensive.
Our excellent services result in the lowest online shipping cost and the highest level of customer service. We also provide a fast delivery mechanism and safe shipping procedures, so contact us now.
How much does it cost to ship a package from the UK to Kenya?
We pride ourselves on our international parcel delivery prices and keep our shipping rates to Kenya as low as possible, with collection and delivery as low as possible. You can also drop off your package at one of our depots and save extra money on package delivery costs.
What are the best door-to-door cargo companies for shipping from the UK to Kenya?
With shipping from the UK to Kenya, you can experience seamless delivery of goods from the UK to your doorstep in Kenya. We partner with major airlines such as Kenya, Turkish, British, and Syrian Airlines to ensure fast and reliable service.
Whether your goods come from London, Birmingham, Leicester, or Manchester, we will collect them from your supplier anywhere in the UK. With our weekly commercial air freight to Kenya, you can count on faster deliveries to Nairobi, Mombasa, Nakuru, and beyond.
Let UK Kenya Shipping be your trusted partner for commercial product sourcing and hassle-free shipping to Kenya. Your cargo’s journey begins here.
How long does it take to ship cargo from the UK to Kenya?
Air freight shipping from the UK to Kenya takes about a week.
Are there any restrictions on what I can send from the UK to Kenya?
You can only send some things by courier. Not only do some carriers refuse to carry certain items (UK Kenya shipping has a list of prohibited items that we do not carry), but countries also have lists of items they do not allow to pass customs. Kenya has its list of banned or restricted products, including:
Fake or counterfeit money and currency
Any cosmetic product containing mercury
White phosphorus matches
Controlled narcotics
Pornographic and obscene material
Used tires for commercial vehicles
Some products are not banned but restricted, meaning they can only be imported under specific circumstances. You may also need a permit to import restricted goods. These restricted goods include:
Raw ivory of all descriptions
All types of worked or shaped ivory
Genetically modified products
Historical objects
Parts of weapons or ammunition
Bows, arrows, and screen films
Can I track my door-to-door shipment from the UK to Kenya?
Track your shipment to Kenya.
When shipping to the UK and Kenya with UK Kenya shipping, we prioritize ensuring our customers receive the best price and excellent service. That’s why we offer door-to-door tracking for every order.
What is the maximum weight for door-to-door shipments to Kenya?
The maximum weight for door-to-door shipments to Kenya may vary depending on the carrier and the specific circumstances of the shipment. Generally, carriers impose weight limits for international shipments ranging from 30 kg (66 lbs) to 70 kg (154 lbs) per package.
It is best to contact the shipping company you intend to use or visit their website for more precise information on weight limits for shipping to Kenya.
Do I need to pay customs fees for cargo shipped from the UK to Kenya?
You must complete a customs form for parcels outside of Great Britain. This will notify the destination country’s customs officials of the package’s contents so they can process it properly.
As with most international shipments, if you send a package from Great Britain to Kenya, you may have to pay additional customs duties and import taxes depending on the contents. When preparing your package, include an inventory describing all contents to comply with these laws.
Sending personal effects to Kenya requires additional declaration via a proforma invoice with a detailed index with individual values.
This invoice must be written in English and meet the same requirements as the commercial invoice, but it does not necessarily have to be on letterhead. Please note that all new items declared as personal effects are subject to duties, and the recipient’s passport is required for customs clearance.
If that sounds like a challenge, don’t worry – when you book your delivery, we’ll provide you with all the correct forms needed to help you get your package through UK and Kenya customs.
How do I prepare my package for shipping from the UK to Kenya?
Follow these general steps to prepare your package for shipping from Great Britain to Kenya:
Select a reliable courier: Choose a reliable courier that offers Kenyan services. Research different couriers to compare prices, delivery times, and services offered.
Package Contents: Please ensure your package contains only items authorized for shipment to Kenya. Prohibited items generally include firearms, explosives, perishable foods, and some medications. Please check with your chosen operator for specific restrictions.
Packaging Materials: use sturdy packing materials such as cardboard boxes, bubble wrap, packing peanuts, or foam padding. Make sure the box is sturdy enough to withstand the journey.
Safe Packaging: Package fragile items individually and protect them with packaging materials to avoid breakage. Seal the package securely with heavy-duty packing tape.
Addressing and labeling:
- Write or print the recipient’s name, address, and contact details clearly on the packaging.
- Include your return address.
- Include any shipping labels, customs forms, or required documents provided by the carrier.
Customs declaration: If you ship goods from Great Britain to Kenya, you will probably need to complete a customs declaration form. Provide accurate information about the contents and value of the package. This will help facilitate customs clearance in Kenya.
Shipping and insurance options: Consider purchasing shipping insurance to protect your package if lost or damaged in transit. Select the correct shipping service based on your budget and delivery time requirements.
Additional Documentation: Depending on the contents of your package and Kenyan customs regulations, you may be required to provide additional documentation such as invoices, permits, or certificates.
Delivery Instructions: If there are specific delivery instructions or preferences for your recipient in Kenya, please notify the courier when arranging your shipment.
Can I ship electronics as door-to-door cargo from the UK to Kenya?
You can usually send electronic products as door-to-door goods from Great Britain to Kenya. However, there are some things to keep in mind:
Check Import Rules: Before shipping electronics to Kenya, check these items’ import rules and restrictions. Some electronic devices may require special permits or approvals from Kenyan authorities, and the importation of certain electronic devices may be restricted or prohibited.
Packaging Packaging: Packaging appropriately using appropriate packing materials to protect your electronic devices during transit.
Courier: Choose a reliable courier that offers door-to-door freight services from Great Britain to Kenya. Ensure the courier has experience handling electronic products and can provide documentation and tracking services.
Insurance: This can provide peace of mind in case of any problems during shipping.
Customs Declaration: When shipping electronic products internationally, you must likely fill out a customs declaration form. Provide accurate information on the contents and value of electronic products to facilitate customs clearance in Kenya.
Delivery Instructions: If there are specific delivery instructions or preferences for your recipient in Kenya, please notify the courier when arranging your shipment.
Are there any insurance options for shipping cargo from the UK to Kenya?
Damage, loss, and theft can occur anytime, anywhere during international transportation. Freight forwarders have limited liability under international treaties. This means that they will only pay compensation if you can prove that they are responsible for the damage or loss of the shipment.
If you can prove an error, compensation will be based on the weight or number of packages, which may be much lower than the actual value of the goods.
UK Kenya Shipping can arrange transport insurance to cover carriage against loss or damage due to external causes at total value.
Can I ship furniture from the UK to Kenya using door-to-door services?
Contact an expert door-to-door courier for furniture shipping to Kenya. Request a quote for your specific shipment, including pickup location, destination in Kenya, dimensions and weight of furniture, and any additional services you need.
What documents are required for shipping cargo from the UK to Kenya?
Import documents from Kenya are required – customs clearance
Import Declaration Forms (IDF)
Customs declaration (entry)
A Certificate of Compliance (CoC) from the PVoC agent for regulated products
an import standard mark (ISM), if applicable
Valid commercial invoices from the exporting company
valid pro forma invoices from the exporting company
How do I pay for door-to-door shipping from the UK to Kenya?
Paying for door-to-door shipping from Great Britain to Kenya usually has several options, depending on your preferred shipping company and payment methods. Here are some common ways to pay for door-to-door shipping services:
Online Payment: Many shipping companies offer online payment options through their websites. Log in to the company’s website, enter your payment information, and complete the transaction.
Bank Transfer: Some shipping companies accept payment by bank transfer. They will provide you with their bank details, and you can transfer them from your bank account to theirs. Please include the necessary reference or invoice numbers when making the transfer so that your payment is credited correctly.
Paying in Cash: If you arrange shipping in person or through a local shipping office, you can pay in cash. Check with the shipping company to see if they accept cash payments and ask about specific requirements or procedures.
Pay on Pickup: With some shipping services, you may have the option to pay for shipping when picked up from your location. The shipping company representative will collect payment at that time.
Payment Terms: Some shipping companies may offer payment terms or credit accounts for repeat customers or large shipments. If you anticipate regular shipping needs, inquire about opening a credit account with the company.
International Payment Methods: When shipping from the UK to Kenya, ensure the shipping company accepts international payment methods and currencies.
What are the best practices for packing goods for shipment to Kenya?
When packing goods for shipment to Kenya. Here are some suggestions:
Use sturdy packaging: Depending on the nature and size of your items, choose strong, durable packaging materials such as corrugated boxes, padded envelopes, or wooden crates.
Fill Gaps: Fill any empty spaces in your package with packing peanuts, crumpled paper, or bubble wrap to prevent items from shifting or shifting during shipping.
Seal packages securely: Use heavy-duty packing tape to seal all seams and openings of the package. Ensure there are no holes or loose ends where items could fall or get damaged.
Clear Labeling: Clearly label each package with the recipient’s name, address, and contact information in English and Swahili (the official language of Kenya). Also, include your return address.
Add packing slip or invoice: Add a packing slip or invoice to the package that lists the shipment’s contents and values. This allows Kenyan customs officials to process your shipment more efficiently.
Check for banned items: Ensure the items you are shipping are not banned or barred from entering Kenya. Commonly prohibited items include firearms, explosives, narcotics, counterfeit products, and certain types of food products.
Consider climate and environmental factors: The climate in Kenya may vary from region to region, so please consider the environmental conditions your package may encounter during transit. For example, if you’re shipping to coastal areas, protect items from exposure to moisture and salt.
Purchase shipping insurance: To protect your goods from loss or theft during transit, consider purchasing shipping insurance. Most carriers offer insurance options for an additional fee.
Track your shipment: Use the courier tracking number to monitor the progress of your shipment. This will keep you informed of its location and estimated delivery times.
Can I send a car as door-to-door cargo from the UK to Kenya?
We provide an efficient door-to-door car buying and shipping service and offer highly competitive rates for car shipping to Kenya. We can ship your car via RoRo or Container as below:
RoRo – Roll-on-roll-off car shipping:
These are ships specially designed to carry cars below deck so they are not exposed to the outside elements. The vehicles are fixed to the ship’s floor to prevent movement during transport.
Transport of cars in 20-foot or 40-foot containers:
The vehicles are loaded into the container to prevent them from moving during transport. The containers only carry your vehicle and are sealed in the UK. Upon arrival at your destination, they will be opened in the presence of your customs agent.
How do I file a claim if my shipment is damaged or lost?
Please ensure they are clear, focus on the context of the damage, and justify your statements. After taking photos, inform the courier or freight logistics company that you received damaged goods. Please note that carriers have the legal right to limit the value of their claim.
What are the dimensions limits for door-to-door shipments to Kenya?
Ship any package weighing up to 68kg (150 lbs). The weight is unlimited for multiple shipments to the same destination. If you use your own packaging, dimensional weight may apply.
Can I ship perishable goods from the UK to Kenya?
Yes, you can send food to Kenya with UK Kenya shipping. However, some essential rules to remember when shipping food internationally: All food shipped must be store-bought and non-perishable. Homemade dishes cannot be shipped.
How do customs procedures work for shipments from the UK to Kenya?
After obtaining the proforma invoice, the importer will instruct a recognized customs clearance agent to submit an import declaration form. The importer must then send the IDF to the supplier for inspection before shipment. The designated customs broker must make a customs declaration and provide proof of payment to the importer.
What are the options for expedited shipping from the UK to Kenya?
Cheaper express shipping
They are then delivered to the recipient via shipping to the UK and Kenya. Nowadays, this service is extremely popular because, at the time of writing, you can book it at the lowest possible price, and it’s an Air Express service that only takes a day or two longer than DHL, but at half the price!
Can I schedule a pickup for my cargo in the UK?
You can collect your shipment from your home or office by scheduling collection online via the link or by calling +447487554202 (local rates apply). UK Kenya Shipping collects all parcels with a collection request; You only pay a collection fee per request.
Is door-to-door shipping from the UK to Kenya available for businesses only?
The UK to Kenya parcel delivery services allow you to send/receive parcels from family, friends, and other businesses. This tells us the address where you can collect your package and where you can send it. Only then will we organize and collect your package from your address.
What is the cheapest way to send cargo from the UK to Kenya?
UK Kenya Shipping provides convenient transport services for shipments from the UK to Kenya. With years of experience transporting goods to destinations worldwide, we are in good hands with your goods.
We offer a tailor-made service for those who ship parcels, personal effects, excess baggage, baggage, or cargo of any size safely and reliably to Kenya.
How secure is door-to-door cargo shipping to Kenya?
Shipping goods door to door in Kenya can be safe if you choose a reputable shipping company and take the necessary precautions. Here are some factors that contribute to the safe transport of goods from door to door:
Tracking and Tracking: Choose a shipping service with tracking and tracking features. These features allow you to track the progress of your shipment in real-time and receive updates on its location and status throughout the transit process.
Secure Packaging: Package your items correctly to withstand the rigors of shipping and handling. Use sturdy packing materials and secure all seams and openings with heavy-duty tape to prevent tampering or damage to contents.
Insurance coverage: Most shipping companies offer insurance options at an additional cost, giving you peace of mind in case of unexpected incidents.
Customs Compliance: Ensure your shipment complies with all relevant customs regulations and import requirements into Kenya. Accurate and complete documentation can help speed up customs clearance and minimize delays or complications.
Secure delivery: Provide clear instructions and ensure the recipient can receive the shipment when it arrives. Some shipping companies offer signature confirmations or delivery notifications to ensure safe delivery to the intended recipient.
Security Controls: Reputable shipping companies can implement security controls and measures to protect goods from theft or unauthorized access. Such measures may include control procedures, safe treatment protocols, and monitoring systems.
Transparent Practices: Choose a shipping company that maintains transparent and ethical business practices. Please ensure they comply with industry standards governing the transportation and handling of goods, including safety protocols.
Can I ship personal effects as cargo from the UK to Kenya?
Let us help you ship your goods by sea from Great Britain to Kenya. We can handle all types of cargo, such as corporate baggage, excess baggage, personal effects, and online purchases.
How is the weight of my cargo calculated for shipping to Kenya?
Shipping Calculator
Multiply the l x h x w of your package in centimeters.
Divide the answer by 6,000.
The result is the volumetric weight. Whichever number is higher is used to calculate the shipping price. Metric (kg, cm)
What should I do if my cargo is delayed?
What To Do if Your Shipment Is Delayed
Gather all your documents. Once you schedule and pick up a shipment, you will have documentation identifying the shipment.
Call the courier. The first step is to call the courier to receive the shipment.
Check the courier’s website.
Call your sales representative.
Be patient.
Can I ship artwork as cargo from the UK to Kenya?
Yes, you can send artwork by freight from Great Britain to Kenya. However, there are some important considerations to keep in mind to ensure your artwork is adequately protected and arrives safely:
Packaging: Artworks must be carefully packaged to protect them from damage during transit. Use acid-free paper, bubble wrap, foam padding, and sturdy cardboard boxes or cages. Consider consulting a professional packer or art dealer for specialized packing advice.
Framing: If the artwork is framed, please ensure the frame is sturdy and padded to prevent damage to the painting and frame during handling and transportation.
Labeling: Label the container as a picture and include instructions such as “Fragile” or “Handle with care.”
Documentation: Provide accurate, detailed documentation for approval, including a description of the artwork, its value, and any applicable permits or certificates. This information will help facilitate the customs process in Kenya.
Insurance: Consider purchasing shipping insurance to prevent your artwork from loss, damage, or theft during transit. Most shipping companies offer insurance options for valuable items like artwork.
Shipping Method: Choose a reputable shipping company with experience handling and transporting artwork. Consider using a specialized art shipping service that offers special handling and air-conditioned transportation for extra protection.
Customs Rules: Familiarize yourself with the customs rules and requirements for importing artwork into Kenya. Some types of artwork may have restrictions or require special permits or documents.
Delivery Instructions: Provide clear instructions and ensure the recipient can receive the artwork when it arrives. We encourage you to communicate your delivery time or processing preferences.
What are the best cargo packing materials for international shipping?
Your global partner for freight transportation
Invest in quality packaging materials—start with the right tools. Choose sturdy corrugated boxes, reliable packing tape, protective padding such as bubble wrap or foam, and secure strapping materials to strengthen the package and prevent shifting during transit.
Can I ship hazardous materials from the UK to Kenya?
As a reliable freight forwarder, we are experts in packing and shipping dangerous goods. We have full accreditations to transport and pack dangerous goods from Great Britain to East Africa. UK Kenya Shipping understands that hazardous materials must be adequately packaged before transport.
How can I reduce the cost of shipping cargo from the UK to Kenya?
The first step to successfully shipping from Great Britain to Kenya is identifying the cheapest shipping costs. However, the most affordable shipping method is only sometimes obvious.
Finding a reasonable and reliable freight forwarder like UK Kenya Shipping is essential, as handling in Africa can sometimes be erratic.
The following nine tips will help you ship to Kenya in the most convenient, simple, and effective way:
Report fragile items.
If you have fragile products, notify the shipping company before transportation. This may increase shipping costs, but it’s better if damaged goods arrive at the customer’s door.
Offer shipping choices.
It is essential to provide customers with accurate shipping alternatives during checkout. This lets customers decide whether to save money or pay more for faster delivery or insurance.
Please indicate your return policy.
Make it easy for customers to read and apply your return policy if they are unsatisfied with the delivery.
Describe the return procedure.
Allow customers to easily read and use your return policy if they are dissatisfied with the delivery for any reason.
Price comparison:
It can be challenging to find the cheapest shipping method to Kenya. Compare the prices and delivery times different shippers offer to discover the best offer for you and your customers.
Determine taxes and duties.
To calculate total shipping costs for you and your customers, visit the online shipping calculator for the UK and Kenya. This allows you to offer flexible and convenient delivery options that satisfy potential customers.
Simplify shipping.
You can quickly find low prices in Kenya through an all-in-one shipping agency like UK Kenya Shipping. Plus, it automatically displays these accurate, real-time prices at checkout to increase sales.
Conclusion:
Fincan’s challenging shipping method to Kenya can take time and effort. It would be better to compare couriers. Considerations such as package size, import taxes, and customer delivery expectations must be considered. We recognize the volume. UK Kenya Shipping is here to help you.
What is the process for door-to-door delivery in Kenya?
Booking and documentation: the freight forwarder (freight forwarder) contacts a transport or logistics company to book the door-to-door service. This can be done online, by phone, or in person. The sender provides shipment details, including the type of goods, dimensions, weight, value, pickup address, and delivery address.
Can I ship multiple parcels as one shipment to Kenya?
You can group a maximum of 10 packages per shipment.
How do we avoid common shipping errors from the UK to Kenya?
How to Avoid Eight Common Shipping Mistakes
Let your customers choose when their package will arrive. …
Listen to your customers.
Use the correct packaging.
Don’t count on shipping costs.
Track your shipping supplies.
Be prepared for changes from the courier.
Automate your shipping process.
Check your shipments.
Can I ship oversized items from the UK to Kenya?
Can I ship large items to Kenya using shipping from the UK to Kenya? YES. UK Kenya Shipping offers air freight and pallet delivery services capable of handling shipments up to an unlimited kg weight.
If your packages are more minor, our large and heavy services can ship packages up to 270cm long and up to 70kg in weight.
What are the labelling requirements for shipping cargo to Kenya?
Ensure your goods are properly labeled with information such as product name, origin, net weight, and any health or safety warnings required by the Kenyan government for taxes on importing perishable goods.
What are the packing guidelines for fragile items to Kenya?
When shipping fragile items to Kenya, it is essential to package them carefully so that they arrive safely. Here are some packing guidelines specific to fragile items:
Choose the right packaging materials: Select durable and suitable packaging materials such as corrugated boxes, bubble wrap, foam padding, packing peanuts, and packing tape.
Use inner packaging: Fill empty spaces in the box with packing peanuts, crumpled paper, or extra bubble wrap to prevent items from shifting.
Secure lids and lids: Secure lids, lids, or loose parts of fragile items with tape or packing materials to prevent them from opening or shifting during shipping.
Label clearly: Label the package as fragile items and indicate the direction. Use “Fragile” or “Handle with Care” stickers or labels to alert administrators to the sensitive nature of the content.
Use the double box method: Consider using the double box method for extraordinarily fragile or valuable items. Place the packaged item in a smaller box, then wrap it in a larger box with extra padding for protection.
Protect corners and edges: The corners and edges of fragile items are particularly vulnerable to damage. If necessary, use extra padding or corner protectors.
Secure Seams and Openings: Securely seal all box seams and openings with heavy-duty packing tape to prevent accidental openings or tampering during transit.
Consider Insurance: Consider purchasing shipping insurance to protect your fragile items from loss, damage, or theft during transit. Most shipping companies offer insurance options for valuable or delicate items.
How do I choose the right cargo service for shipping to Kenya?
When choosing the exemplary freight service for shipping to Kenya, you must consider several factors to ensure your shipment arrives safely, on time, and is affordable. Here are some steps to help you choose the exemplary transportation service:
Search for shipping companies: Look for reliable shipping companies in Kenya. Look for companies with experience in international shipping and a track record of reliability.
Check the services offered: Review the services provided by each shipping company, including door-to-door delivery, air freight, ocean freight, customs clearance, tracking options, and insurance coverage. Choose a company that offers the services you need for your specific shipment.
Compare rates: Get quotes from multiple shipping companies for your shipment to Kenya. Compare rates based on shipping method (air or ocean), transit time, handling fees, customs clearance fees, and any additional services required.
Consider transit time: Consider the transit time each shipping company offers and how it fits into your delivery schedule. Air freight generally offers faster transit times than ocean freight but can be more expensive.
Check reliability and reputation: Research the reliability and reputation of each shipping company by reading reviews, testimonials, and customer ratings. Look for companies with positive reviews and a reputation for delivering shipments safely and on time.
View Insurance Options: Find out what insurance options each shipping company offers to protect your shipment from loss, damage, or theft during transit. When comparing quotes, consider the cost of insurance and the coverage offered.
Evaluate customer support: Choose a company that offers responsive customer service and assistance with any questions or concerns before, during, and after shipping.
Check your experience with special cargo: If you ship special cargo, such as perishable goods, hazardous materials, or oversized items, ensure the shipping company has experience handling these shipments and can provide proper handling and documentation.
Verify Licenses and Accreditation: Verify that the shipping company is appropriately licensed and accredited to operate international freight services. Also, verify membership in industry associations and compliance with applicable regulations.
Seek advice: Ask colleagues, friends, or associates with shipping experience in Kenya.
What is the difference between air and sea cargo to Kenya?
Both air and ocean freight services are essential for the transportation of goods around the world. Air freight services are ideal for quickly delivering valuable goods, while ocean freight is preferred for heavy containers.
How do I ship personal belongings safely from the UK to Kenya?
At UK Kenya Shipping, we pride ourselves on our exceptional customer service. We offer international shipping and removals to Kenya from the UK for students, international travelers, families, and individuals. We provide affordable transportation services for shipments to Kenya from the UK.
Can I ship a motorcycle as cargo from the UK to Kenya?
We send household goods and vehicles (cars, trucks, tractors, buses, motorcycles, etc.) from the UK (via RoRo or container) to Kenya. We can guarantee shipping at the best prices.
What is the return policy for undelivered cargo to Kenya?
The return policy for undelivered goods in Kenya may vary depending on the shipping company, the nature of the cargo, and the specific circumstances surrounding the undelivered shipment. However, here are some general considerations regarding the return policy for undelivered goods:
Reasons for Goods Not Delivered: Reasons for not delivering goods may vary, including incorrect address, recipient unavailable, customs issues, or other logistics issues. The return policy may depend on the specific reason for the undelivered shipment.
Liability for Returns: In many cases, the sender is responsible for the costs of returning undelivered merchandise. This may include shipping costs, customs fees, and additional costs incurred during the returns process.
Return Procedures: The shipping company will usually provide instructions on how to initiate the return of undelivered goods. This may include contacting customer service, completing a return request form, or following specific return procedures established by the company.
Return times: There may be a deadline for returning undelivered goods to the sender. Please initiate the return process within this time to avoid additional costs or complications.
Cargo Condition: The condition of the cargo at the time of return may affect the return policy. The shipping company’s liability and applicable return policies may vary if goods are damaged or altered during transit or storage.
Refunds or Credits: Depending on the shipping company’s policy, refunds or credits may be issued for undelivered merchandise returned to the sender. The refunded amount may be subject to deductions for return shipping and other applicable charges.
What is the best way to ship books as cargo from the UK to Kenya?
Shipping books as cargo from Great Britain to Kenya can be done efficiently and safely in several ways. Here’s a guide on the best way to ship books:
Select a reliable shipping company: Choose a reputable shipping company that offers cargo transportation services from the UK to Kenya. Look for companies with international shipping experience and positive customer reviews.
Choose the correct shipping method: You can choose air or sea freight depending on your budget and delivery time. Air freight is faster but generally more expensive, while ocean freight is slower but more convenient for large shipments.
Packaging:
- Package your books carefully to protect them during transit.
- Use sturdy cardboard boxes or book bags that can withstand the rigors of shipping.
Labeling: Clearly label each box with the recipient’s name, address, and contact information in English and Swahili (the official language of Kenya). Also, include your return address. Please indicate that the package contains books to facilitate customs clearance.
Customs Declaration: You may need to complete a customs declaration form when shipping books internationally. Provide accurate information about the contents and value of the books. Books are generally duty-free in Kenya, but it is important to comply with all customs regulations.
How do I calculate customs duties for shipments to Kenya?
Import duties
Depending on the item being imported as set by the East African Community’s Common External Tariff (CET). However, sensitive items are subject to more than 25% import duties. Sensitive items are listed in Appendix 2 of the EAC Common External Tariff.
What are the penalties for undeclared goods in cargo to Kenya?
Contained in a package whose indication or shipping request does not correspond to such goods, commits a crime, and, in case of conviction, is punished with imprisonment of up to five years or with a fine equal to fifty percent of the value of the goods in question.
How to ensure compliance with Kenyan import regulations?
Inspection procedure for the quality of parcel
When the goods arrive at the port of entry, the importer must inform the KEBS staff on site, who will inspect the goods, the import form, and the packing slip, take samples for research, and release the goods into the country if they meet the relevant Kenyan standards.
Can I send gifts as door-to-door cargo from the UK to Kenya?
Whether you’re sending gifts, a small postal parcel, or a large freight shipment to Kenya, UK Kenya shipping offers a range of fast and affordable delivery options to suit every budget. We offer free coverage of €50 for each shipment* and door-to-door tracking, so with UK Kenya shipping, your package is in the best possible hands.
What are the temperature control options for shipping to Kenya?
Cargo Security: The key elements to keeping perishable cargo shipments cool are insulation and refrigeration, which keep them away from heat and humidity. We use cold packaging to ship chilled, perishable, and semi-perishable food products between Great Britain and Kenya.
How do I resolve disputes with cargo companies over shipments to Kenya?
Resolving disputes with freight companies regarding shipments to Kenya requires clear communication, documentation of the problem, and perseverance in finding a solution. Here are steps you can take to resolve disputes effectively:
Contact the shipping company: Please get in touch with the shipping company directly to resolve the dispute. Provide clear, detailed information about the nature of the problem, including shipping information, tracking number, and your specific concerns.
Gather documentation: Gather all documents related to the shipment, including receipts, invoices, shipping contracts, and all correspondence with the shipping company. This documentation will serve as evidence to support your case.
State your case: Clearly state your position and the reasons for the dispute. Please provide any relevant evidence or documentation to support your claims. Be concise and factual in your communications with the shipping company.
Seek a resolution: Work with the shipping company to resolve the dispute. This may include negotiating a mutually acceptable solution, such as compensation for damaged or lost goods, reimbursement of shipping costs, or reshipping the goods.
If necessary, escalate the dispute: If you cannot resolve the dispute directly with the shipping company, consider escalating the issue to a higher management level. You can also seek help from regulatory or consumer protection authorities if necessary.
Legal action: As a last resort, you may consider taking legal action to resolve the dispute. This may include lodging a formal complaint with the relevant authorities, engaging in arbitration or mediation, or seeking legal assistance.
Seek External Mediation: An external mediator or arbitrator can sometimes help resolve the dispute.
Document all communications: Keep a detailed report of all communications with the transportation company regarding the dispute, including emails, letters, and phone calls. This will help you monitor the progress of the dispute resolution process and provide evidence if further action is needed.
What are the best cargo shipping times to Kenya?
The best delivery times for shipping goods to Kenya depend on several factors, including the shipping method, the location of departure, and the specific needs of the sender and recipient. Here are the typical shipping times for the different methods:
Air Freight: Air is the fastest shipping method and is ideal for urgent shipments. Shipping times from the UK to Kenya vary, generally 3-7 days, depending on flight availability, transit times, and customs clearance.
Ocean Freight: Sea freight is a slower but more convenient shipping method than air freight. Shipping times from the UK to Kenya typically vary from four to 8 weeks, depending on the shipping route, port congestion, and customs clearance processes.
Express Services: Some shipping companies offer express shipping services with faster delivery times than standard shipping methods. Express services may include expedited processing, priority customs clearance, and quicker transit times. Shipping times for express services from Great Britain to Kenya may vary but are generally shorter than standard shipping times for air and sea shipments.
Peak season and public holidays: When planning your cargo shipments to Kenya, it is important to consider peak season and public holidays. Shipping volumes may increase during peak periods, such as major holidays or festivals, resulting in longer transit times and possible delays. By scheduling shipments outside peak seasons, you can avoid traffic jams and ensure smoother shipping processes.
Customs Clearance: Customs clearance processes may also affect shipping times to Kenya. Delays in customs clearance may occur due to incomplete documentation, inspections, and regulatory requirements. Working with experienced freight forwarders or customs agents can speed up customs clearance and minimize delays.
How do I handle customs clearance for my shipment to Kenya?
Insertion of the declaration form
You must apply for and obtain an IDF from the Kenya Revenue Authority for all commercial imports. The importer is responsible for requesting an IDF but can use a customs broker and freight forwarder to view this information or enter it into the ORBUS system.
What is the best way to ship medical supplies from the UK to Kenya?
Sending medical supplies from Britain to Kenya requires careful planning and regulatory compliance. This is the best way to ship medical supplies:
Choose a reliable courier: Find a supplier with dependable service, tracking capabilities, and customs clearance expertise.
Packaging:
- Properly package medical supplies to ensure they are protected during transit.
- Use sturdy packaging materials and foam padding.
- Make sure the packaging is secure and adequately labeled.
Documentation: Prepare all necessary shipping documentation, including a detailed packing list, a commercial invoice, and any required permits or certifications for medical supplies. Provide accurate information about the materials’ contents, value, and intended use.
Regulatory Compliance: Ensure medical supplies comply with all relevant regulations and import requirements into Kenya. This may include obtaining permits or approvals from Kenyan authorities and meeting specific packaging and labeling requirements.
Temperature-sensitive shipments: If your medical supplies, such as vaccines or pharmaceuticals, are temperature-sensitive, consider using temperature-controlled packaging to maintain their integrity during transit.
Insurance: Most carriers offer insurance options for valuable or sensitive shipments, such as medical supplies.
Customs Clearance: Provide all necessary documentation and meet customs regulations to avoid delays or complications.
Tracking and Tracking: This will inform you of the location and estimated delivery times.
Delivery Instructions: Provide clear instructions and ensure the recipient has medical supplies available upon arrival. We encourage you to communicate your delivery time or processing preferences.
Are there any special rates for non-profit organizations shipping to Kenya?
Some shipping companies offer special rates or discounts to nonprofit organizations that ship goods to particular destinations, including Kenya. These discounts may vary depending on the shipping company and specific contract terms. Here are some ways nonprofit organizations can access special rates for shipping to Kenya:
Nonprofit Shipping Programs: Some shipping companies have special programs or initiatives that offer discounted rates or special services to nonprofit organizations. These programs may include reduced shipping costs, fee waivers, or additional assistance tailored to nonprofits’ needs.
Partnerships and Agreements: Nonprofit organizations may be able to negotiate special rates or discounts with shipping companies through partnerships or agreements. This could involve establishing a formal relationship with the shipping company and leveraging the organization’s shipping volume to negotiate favorable terms.
Grant or Sponsorship: Nonprofit organizations may receive a grant or sponsorship from shipping companies or other organizations to cover the costs of shipping goods to Kenya. These funds may be earmarked explicitly for shipping costs or included in broader support for the organization’s activities.
Government Programs or Assistance: In some cases, nonprofit organizations may be eligible for government assistance or programs that provide funding or grants for shipping costs related to humanitarian or development projects in Kenya. National governments, international organizations, and humanitarian organizations can manage these programs.
Charitable Discounts: Some shipping companies offer charitable discounts or in-kind donations to nonprofit organizations as part of their corporate social responsibility initiatives. These discounts may be available case-by-case and help offset shipping costs for nonprofit shipments to Kenya.
Can I get a refund if my shipment to Kenya is not delivered on time?
Your ability to receive a refund if your shipment to Kenya is not delivered on time will depend on several factors, including the conditions of the shipping company used, the reason for the delay, and any applicable warranties or service agreements.
Here are some steps to consider if your shipment is not delivered on time and you request a refund:
Check the shipping company’s policies: First, review its terms and conditions to determine if it offers warranties or compensation for delayed shipments. Then, look for information on delivery times, service guarantees, and refund policies.
Contact customer service: Contact the shipping company to report the delivery delay and ask about compensation or refund options. Please provide them with your shipment details, including your tracking number, expected delivery date, and all relevant documentation.
Document the delay: Keep a record of all communications with the shipping company regarding the delivery delay, including emails, phone calls, and written correspondence. Write down the date and time of each interaction and any promises or commitments made by the company.
Request for Compensation or Refund: Please clearly indicate your request for compensation or refund due to the delay in delivery of your shipment. Be polite but firm in your communications and provide evidence to support your complaint, such as tracking information that shows the shipment was late.
Follow-up: If you are still waiting for a satisfactory response from the shipping company, contact them to escalate your complaint or request further assistance.
Consider legal action: If you cannot resolve the issue directly with the shipping company and believe you are entitled to a refund under their terms and conditions, consider seeking legal advice or assistance to obtain a refund through legal channels.
How are duties and taxes calculated for shipments from the UK to Kenya?
Kenya charges according to the CIF method, which means that import duties and taxes are calculated based on the value of imported goods and shipping costs. Click here or use our calculator to view costs.
Can I ship batteries as cargo from the UK to Kenya?
Lithium batteries must be appropriately identified and classified as dangerous goods at the time of shipment and, in some cases, packaged, marked, labeled, and accompanied by a “Dangerous Goods Shipper’s Declaration” according to IATA DG regulations.
What is the process for shipping large volumes of goods to Kenya?
Kenya’s shipping process
Preparation of maritime transport. The first step in the ocean freight process is preparation for shipping.
Documentation and customs clearance. a) Commercial invoice.
Booking and transportation. a) Booking of transport.
Delivery and customs clearance at the port of destination. a) Port handling.
What are the packaging standards for electronic items shipped to Kenya?
When sending electronic items to Kenya, it is essential to follow packaging standards to ensure they arrive safely and in good condition. Here are some packaging standards for electronic items:
Use original packaging: If possible, use the manufacturer’s original packaging for electronic items. The original packaging is adapted to the specific dimensions of the item and offers optimal protection during transport.
Choose sturdy boxes: If the original packaging is unavailable or unsuitable for shipping, choose sturdy cardboard boxes of the correct size to pack the electronic items. Use new boxes, free from damage or signs of use.
Wrap items individually: Wrap each electronic item individually in bubble wrap to provide cushioning and protection from bumps and shocks during shipping. Pay attention to delicate components such as screens, buttons, and ports.
Protect cables and accessories: Protect all cables, adapters, and accessories with electronic items to prevent them from becoming tangled or damaged during transit. Use cable ties or cable organizers to keep cables neat and organized.
Fill Gaps: Fill empty spaces in the box with packing peanuts, crumpled paper, or extra bubble wrap to prevent items from shifting or shifting during shipping. Please ensure items are packaged securely to minimize movement.
Protect vulnerable components: Attention is given to vulnerable components such as displays, glass panels, and delicate circuitry. Add additional padding or cardboard reinforcements to protect these components from damage.
Seal boxes securely: Securely seal all seams and openings in boxes with heavy-duty tape to prevent accidental opening or tampering during transit. If necessary, use multiple layers of tape to ensure a perfect seal.
Clear Labeling: Clearly label each box with the recipient’s name, address, and contact information in English and Swahili (the official language of Kenya). Indicate that the package contains electronic items and special instructions, if necessary.
Consider insurance: Consider purchasing shipping insurance to protect electronic items from loss, damage, or theft during transit. Most shipping companies offer insurance options for valuable items such as electronic devices.
What is the complaint procedure for issues with door-to-door cargo services?
Register your complaint at the post office where the transaction occurred and receive a receipt. If your complaint is unresolved within a reasonable time, please get in touch with the nearest higher authority within the Ministry.
What are the best door-to-door cargo services for fragile items to Kenya?
When shipping fragile items to Kenya using door-to-door shipping services, choosing a reliable and reputable shipping company specializing in handling delicate shipments is essential. Here are some options for door-to-door transport services for fragile items in Kenya:
UK Kenya shipping: UK Kenya shipping offers door-to-door shipping services with express and standard delivery options in Kenya. It also provides specialist handling of fragile items and insurance options for additional protection.
FedEx: FedEx offers door-to-door international shipping services to Kenya, including express and economy shipping options. It also offers packing services and shipment tracking and monitoring capabilities.
UPS: UPS offers door-to-door shipping services in Kenya, with express, standard, and economy delivery options. It also provides packaging solutions for fragile items and offers insurance options for added peace of mind.
TNT: TNT offers door-to-door shipping services with express and economical delivery options in Kenya. They specialize in handling fragile items and offer shipment tracking and tracking capabilities.
Maersk Line: Maersk Line provides door-to-door marine shipping services for fragile items in Kenya. They provide container shipping solutions and specialize in handling delicate cargo.
Kuehne + Nagel: Kuehne + Nagel offers door-to-door shipping services with air and sea freight options in Kenya. It also provides customized logistics solutions and specialized management of fragile objects.
DB Schenker: DB Schenker offers door-to-door shipping services in Kenya, with air and sea freight options. It also offers complete logistics solutions and specialized management of fragile objects.
How can I estimate the arrival time of my shipment to Kenya?
The estimated arrival time of your shipment in Kenya depends on several factors, including the shipping method, shipment origin, transit time, customs clearance, and possible delays. Here are some steps that will help you estimate the arrival time of your shipment to Kenya:
Know your shipping method: Determine whether your shipment will be shipped via air or ocean freight. Air freight generally has shorter transit times but can be more expensive, while ocean freight has longer transit times but can be more convenient for larger shipments.
Check transit time: Contact your carrier or visit their website to determine the estimated transit time for your chosen shipping method. Shipping companies typically provide transit time estimates based on the origin and destination of your shipment.
Consider customs clearance: The time it takes to clear customs in Kenya may vary depending on the goods’ nature, documentation completeness, and clearance efficiency.
Track your shipment: Use your courier’s tracking number to monitor the progress of your shipment in real time. Tracking information updates your shipment’s location, status, and estimated delivery times.
Be aware of possible delays: Be prepared for delays during transportation or customs clearance. Adverse weather conditions, transportation disruptions, or regulatory issues may cause delays.
Contact your courier: if you have any doubts or specific questions about the arrival time of your shipment, contact the courier directly for assistance. They can provide you with personal assistance and information on the status of your shipment.
Plan: Plan and allow some flexibility in your schedule to accommodate any unexpected delays in your shipment’s arrival. Planning shipments well in advance, especially for urgent items, is advisable.
Can I send a package anonymously from the UK to Kenya?
Sending a package from Great Britain to Kenya is possible but may require careful consideration for privacy and security reasons. Here are some factors to consider:
Shipping provider policies: Check the policies of the shipping provider you want to use. Some companies may restrict anonymous shipments or require the sender’s contact information for customs and delivery purposes.
Recipient Information: While you may retain your personal information as the sender, you still need to provide accurate recipient information, including name and address in Kenya. This information is required for customs clearance and delivery.
Third-party shipping services: Consider using third-party shipping services specializing in anonymous or discreet shipping. These services can provide additional privacy protections and allow you to ship packages without revealing your personal information to the recipient.
Secure Packaging: If you choose to ship your package anonymously, it is essential to ensure it is securely packaged to protect the contents during transit. Use strong packing materials and secure all seams and openings in the packing with strong tape.