Online shipping to Kenya from UK

Explore efficient and reliable online shipping solutions from the UK to Kenya. Get the latest information on shipping costs, customs regulations, transit times, and more. Ensure your parcels reach their destination smoothly with our expert guidance and comprehensive shipping services. Perfect for businesses and individuals looking to connect between the UK and Kenya.

What are the shipping options to Kenya from the UK?

At UK Kenya Shipping, we pride ourselves on our exceptional customer service. We offer international shipping and removals to Kenya from the UK for students, international travelers, families, and individuals. We provide affordable transportation services for shipments to Kenya from the UK.

How long does shipping take from the UK to Kenya?

About a week

Air shipments from the UK to Kenya take approximately one week to ship between the UK and Kenya.

What are the costs of shipping to Kenya from the UK?

Send a cheap parcel to Kenya.

UK Kenya Shipping takes pride in our international parcel delivery prices. This keeps our shipping rates to Kenya as low as possible, with collection and delivery from Great Britain.

Can I track my shipment from the UK to Kenya?

Kenya Post parcels can be tracked via their official website. The company’s tracking service is one of the most reliable and efficient.

Users can log in to the company’s official website and use their Kenya Post tracking number or ID to track their packages accurately.

Proof of identity is only available via the booking receipt, which all users must present to use Kenya Post postal services. Additionally, it is essential to note that your shipment tracking information will only be available for 120 days after delivery.

Are there any restricted items for shipping to Kenya?

You can only send some things by courier. Not only do some couriers refuse to carry certain items – UK Kenya Shipping has a list of prohibited items that we don’t carry – but countries also have lists of items they don’t allow through customs. Kenya has its list of banned or restricted products, including:

Fake or counterfeit money and currency

Any cosmetic product containing mercury

White phosphorus matches

Controlled narcotics

Pornographic and obscene material

Used tires for commercial vehicles

Some products are not banned but restricted, meaning they can only be imported under specific circumstances. You may also need a permit to import restricted goods. These restricted goods include:

Raw ivory of all descriptions

All types of worked or shaped ivory

Genetically modified products

Historical objects

Parts of weapons or ammunition

Bows, arrows, and screen films

How do customs charges apply to shipments from the UK to Kenya?

Duties and taxes

A levy is a tax the government collects on the import and export of goods. This means any levy, levy, imposition, tax or surcharge. The customs duties to be paid vary depending on the parcel and country of origin and are based on the characteristics of the imported goods, such as value, HS code, weight, etc. Below, you will find an overview of the applicable duties:

Import Duties: Depending on the item being imported, import tax rates vary between 0%, 10%, and 25%, as determined by the African Community’s Common External Tariff (CET). However, sensitive items are subject to more than 25% import duties. Sensitive items are listed in the second appendix of the EAC’s Common External Tariff (CET).

Excise Duty: The excise duty depends on whether the imported item is subject to excise duty. The Excise Duty Act of 2015 prescribes the rates.

A tax is a source of government revenue imposed on property and individuals. Specifically, import and export taxes are levied on purchased goods imported or exported from a country. Below, you will find an overview of the applicable taxes and duties:

Export Tax: Selected items are subject to an export tax as set out in the First Schedule to the Miscellaneous Fees and Levies

Value Added Tax (VAT): The standard VAT rate is 16%. However, as set out in the VAT Act 2013, a rate of 0% applies to items exempt from VAT.

Import Declaration Fee (IDF): An import declaration fee of 2% per the Miscellaneous Fees and Levies Act, 2016.

Railway Development Levy (RDL): As per the Miscellaneous Fees and Duties, a 1.5% Railway Development Levy is levied on the value of imports.

Tax exemption reduces or eliminates the obligation to make a mandatory payment. Upon import, the tax exemption is extended to the products mentioned here.

Furthermore, tax exemptions are extended to Persons with Disabilities (PWDs), for whom an exemption certificate is required. Applicants must then physically appear before the Ministry of Revenue for an interview and receive a confirmation of receipt.

What carriers offer the fastest shipping to Kenya?

UK Kenya Shipping


Send heavy parcels to Kenya cheaply

Offers multiple delivery locations across the UK

No costs for parcel collection

It does not include any commission or additional expense

the inconveniences

Relatively less reliable shipping than FedEx, DHL, and UPS

Poor tracking of international orders



It provides reliable and accurate package tracking capabilities

Offers affordable rates for B2B shipping

Get access to the carrier’s advanced online shipping tools

the inconveniences

Refund for one-off parcel collection

Fewer pickup and drop-off locations than USPS



Includes multiple delivery points across the UK

Customers can benefit from free last-mile tracking and customs assistance

Shipments are insured

the inconveniences

Expensive shipping costs

You need to pay additional costs and fees for the withdrawal



It is deeply concerned with maintaining its operations in an environmentally sustainable manner

Offers home delivery

the inconveniences

Fewer drop-off locations than the USPS

Higher shipping costs than the competition

How do I calculate shipping costs to Kenya?

For all UK and international shipments, where the price is based on the weight of the package or shipment, we calculate the dimensional weight of packages based on their dimensions to determine the price you pay. 

Example: Volume calculation for one pallet: 140 x 100 x 90 cm Actual volumetric weight = 210 KG; this will be the shipment’s volumetric weight in kilograms.

The pallet’s actual weight can amount to 150 kg, of which air freight is charged on the volumetric weight of 210 kg. If the actual weight of the pallets is 260 kg, this will be offset against the shipment’s actual weight.

Can I ship electronics or batteries to Kenya?

The answer is yes, but you must comply with regulations for shipping electronic devices internationally. So, it follows the shipping rules for lithium batteries. The safest way to ship electronic products to Nairobi is between UK and Kenya.

What happens if my shipment is lost?

Damage claims are less common and only occur if the shipment is lost. Before making a complaint, you should contact your carrier so they can investigate. You can also file a claim if the shipment is lost sometime after delivery.

How do I file a claim for a lost or damaged shipment?

To file a transportation claim, you must be the legal owner (with title) of the damaged goods, an entity assuming the risk of loss in transit, or a legal agent. The complaint must be submitted to the original carrier or courier. The complaint must be addressed to the complaints manager at the carrier’s headquarters. In most cases, the shipping company like UK Kenya Shipping can help you.

Can I ship food items to Kenya?

Kenya bans or restricts the entry of various items into the country. These products include fresh or perishable foods, alcohol, and narcotics. To avoid any inconvenience, check the complete list of restricted and prohibited items for Kenya on the official website of UK Kenya Shipping Ltd.

What documents are needed for shipping to Kenya?

Import documents for Kenya are required – customs clearance

Insertion of declaration form.

Certificate of Conformity (if applicable)

Master bill of lading.

Packing list.

Commercial invoice.

Exemption letter (if applicable)

Submit documents on time.

How can I reduce shipping costs to Kenya?

Pack your shipments efficiently to reduce costs.

Efficient packaging protects your shipment without additional space, ensuring you pay the lowest possible rate.

Visit our packaging portal and learn how suitable packaging options can reduce damage and save on shipping costs.

Do I need insurance for my shipment to Kenya?

Marine transport insurance is essential to shipping to Kenya, Uganda, or Tanzania to ensure your peace of mind. We offer highly competitive insurance rates, often higher than what most insurance brokers can offer.

How do I pay customs fees for shipments to Kenya?

Customs duties are paid to designated banks or via the mobile banking platform after generating an electronic payment slip. Banks are located in the terminals. Other payment methods are recommended to facilitate payments.

What are the best practices for packaging shipments to Kenya?

Poor packaging is the leading cause of damage during transport. Packing your shipments safely and correctly is up to you, so take your time when packing your fragile or valuable goods. Here are some of our best packing tips:

Use sturdy boxes

Lightweight boxes can reduce shipping weight but seriously endanger fragile goods. Try to use the most robust boxes available. Also, ensure that there is sufficient space for protective packaging.

Fill in the blanks

Fill in excess blanks to keep your shipment as solid as possible. Dunnage, airbags, bubble wrap, or paper can fill available space. 

Let a pallet carry the heavy load.

For items weighing more than 70 kg, it is necessary to ship the goods on pallets. Pallets provide rigidity and an added layer of protection for heavier items.

Can I ship multiple items in one package to Kenya?

Yes, you can usually ship multiple items to Kenya in one package with UK Kenya Shipping. However, there are some factors to consider:

Customs Rules: Check Kenya Customs Rules to ensure that the items you are shipping are allowed into the country and that certain items are not restricted or banned.

Import Duties and Taxes: Kenya import duties and taxes may apply when importing multiple items. These charges may vary depending on the type and value of the items shipped.

Packaging and Shipping Requirements: Please ensure your package is packaged adequately to protect the items during transit. Also, choose a reliable shipping service that offers tracking and insurance for international shipments to Kenya.

Documentation: For customs clearance, you may be required to provide detailed documentation, including a packing list and commercial invoice.

How does weather affect shipping times to Kenya?

Weather conditions may impact shipping times to Kenya differently depending on your specific circumstances:

Natural Disasters: Severe weather, such as hurricanes, typhoons, or severe storms, can disrupt shipping lanes and cause transit delays. Ports may be closed, flights canceled, or roads impassable, causing delays in shipments reaching their destination.

Seasonal variations: Seasonal weather conditions, such as the rainy season, can affect transportation infrastructure and logistics. Heavy rains could cause flooding, landslides, or road closures, affecting the movement of goods within Kenya and from international ports.

Air traffic disruptions: Adverse weather conditions such as fog, strong winds, or thunderstorms can disrupt air traffic and lead to flight delays or cancellations. This may affect shipments sent by air to Kenya.

Temperature Sensitivity: Some products are sensitive to extreme temperatures. High temperatures can affect perishable foods or certain goods, requiring special handling and transportation measures to maintain product quality.

Shipping Routes: Weather conditions along shipping routes, particularly for marine shipments, can affect vessel schedules and transit times. Rough seas, storms, or adverse weather conditions in major transit areas may cause delays in shipments’ arrival.

Couriers and logistics companies often closely monitor weather forecasts to limit the impact of weather conditions on shipping times and adjust schedules and routes if necessary. Those contacted must be aware that we must treat them as before and, in any case, as quickly as possible.

Can I change the delivery address after shipping?

The seller ships my bestseller

You can check if the status is “Sent.”

Log in to your Back Market account > “Orders” to check this. Once your bestseller is verified, contact us if you would like to receive your address. This is your best bet, as it is too late to cancel your order.

What are the most reliable shipping companies for Kenya?

Major shipping companies in Kenya

Transportation is an evolving discipline, and you need the best shipping companies in Kenya to help you manage and facilitate your business’s needs. Please note that these and other aspects may be considered upon receipt of the documents. The document must be sent to you, and the text must be sent to your logistics partner.

If you are dynamic, UK Kenya Shipping will be delivered to you, and you can ship to Kenya. This inclusion provides a detailed analysis of these companies’ solutions’ quality, reliability, and capability, as well as critical reviews to help you make decisions. Check out the list below to find the best shipping company for your business.

List of shipping companies in Kenya

UK Kenya shipping

We offer several delivery services to Kenya at UK Kenya Shipping, including shipping costs and our advance service. Our company headquarters are in London, UK, and Nairobi, Kenya. We have a team of professionals interested in our revolutionary mass service, which is available in all locations in Kenya.

Courier services from Ufanisi

Kenya’s leading email service provider.

Ufanisi Courier Services (K) Ltd is Kenya’s leading courier service provider. It is a registered limited liability company duly incorporated in Kenya and authorized by the Communications Authority of Kenya to carry out courier business nationwide.

Morgan Cargo Logistics

Morgan Cargo offers logistics services that are available on a large international scale. From organization to efficient sales growth, the products are served by an agent to the exporters. Like any form of transportation, air travel can cause significant temperature changes. About 47% of goods shipped by air come from countries with a hot tropical climate. Containers waiting to be loaded on board the aircraft are subject to adverse environmental conditions

Golden Gate Transportation

Golden Gate Cargo Services Ltd provides safe, hassle-free, credible, convenient, and easy-to-use freight logistics solutions from anywhere in the world to your doorstep.

We offer air freight solutions from China, Dubai, Turkey, India, Vietnam, Bangladesh, Thailand, Europe and the United Kingdom.

Our services include customs clearance and shipping of all types of goods, door-to-door air freight, airport-to-airport air freight, customs clearance, collection, warehousing, pickup and delivery, specialized purchasing and delivery abroad, domestic transportation, and specialized guides for marking by the locals.

Multilingual team in all overseas offices, online shipping on behalf of customers, receiving and verifying our customers’ shipments, visa processing, hotel booking, and airport transfer services.


Kenfreight East Africa Limited was born in Mombasa, Kenya, in the 1970s as a logistics agent for domestic shipping for MSC (Mediterranean Shipping Company), a core business that we still carry out and which has grown with supermarkets, significant manufacturers, and commodity traders prime as our main clientele. We have recently become one of the largest project shippers in East Africa.

With our modular trailers, extendable trailers, low loaders, heavy tractors, lifting and skidding equipment, etc., we combine transportation expertise with the high-tech equipment and skilled personnel needed to carry out large-scale complex projects. We have offices in Kenya, Uganda, Rwanda, Tanzania, Burundi, and South Sudan.

Sheffield Cargo Logistics Limited

Sheffield Cargo Logistics Limited is an integrated provider of marine logistics, air freight, ocean freight, customs clearance, and shipping services based in Nairobi, Kenya. We have differentiated ourselves in the market by adopting a focused, impeccable, and dedicated customer service culture.

We don’t want to be the biggest but the best logistics provider.

We want to build lasting relationships with our business partners by offering them a competitive advantage through reliable, efficient, and competitively priced solutions. Our specialists can provide practical solutions by understanding our client’s business needs.

Sheffield is a leading provider of freight forwarding and supply chain management services. We provide our customers with logistics solutions that support their trade and positively impact their business wherever they are.

Salihiya Transport and Shipping Agency

Salihiya Cargo & Shipping Agency was established as an international shipping company with a long-term strategy of providing comprehensive and integrated logistics, sea, and air transportation.

The company’s entire infrastructure – its systems, services, facilities, and people – was mainly developed in direct response to the transportation needs of the East African region’s business sectors.

We offer comprehensive logistics services, including international freight forwarding, customs clearance, and transportation to the East African regions.

Capital of aviation

Aeromarine Capital Group is a Kenyan cargo handling and shipping company driven by the firm belief in its founding ideology, combining the flexibility, speed, and innovative spirit of an ever-evolving team with the strength, security, and integrity of a major cargo handling company and shipping company and provider of freight logistics services.

With years of experience in customs clearance and cargo shipping, cargo shipping supply chain, and logistics, Aeromarine Capital Kenya offers reliable customs clearance and cargo shipping services worldwide.

Aeromarine Capital focuses on the customs clearance and shipping of your goods and guarantees a quick customs clearance process. At Aeromarine Capital Kenya, punctuality is guaranteed by our scrupulousness in customs clearance and shipment logistics, from shipment to delivery.

Rolling cargo

We have tailor-made solutions for your business, from online purchasing to air cargo import and export. KEBS and KRA accredit us to provide cargo consolidation services and focus on your needs for a reliable, affordable, fast, and attentive freight forwarder for all your shipments, regardless of size.

Whether you’re shipping a care package to a loved one hundreds of miles away, a shipment for your company, or moving pallets or bulky goods, you need a shipping company that can meet your needs. We make sure your packages arrive at their intended destination, and we make sure you can send more than just a box.

First line logistics

Firstlane Logistics was founded in 2008 as a simple transport company offering transport services in Kenya. Due to customer demand in neighboring countries (Uganda, Rwanda, and South Sudan), we have expanded our services across borders.

At the time, Firstlane Logistics was known as one of the best freight forwarders in East Africa. All these countries use Mombasa Port and Jomo Kenyatta International Airport as entry and exit points.

Thanks to the quality of our services, our customers have requested that we manage customs clearance at ports and transport their goods to specified destinations. We had no choice but to modernize the company and register it as a customs clearance and freight forwarding company in 2014.

Since then, Firstlane Logistics has grown significantly, and customers are satisfied with our integrated services. As our name suggests, we always strive to be “first” in every logistics competition.

Shipping and transportation Shardi

With the correct values, you get to the right path. Since our founding, our values have guided us, shaped our culture, and defined our character. These values help us fulfill our obligation to build a better, more robust, and more sustainable organization, helping us meet our obligations to our stakeholders and customers.

They set our benchmarks and ensure customer satisfaction at all times. Sensitivity, excellence, ethics, and dynamism are the values that make us what we are today: one of the leading freight transport companies. We are Shardi Shipping and Cargo. And we are driven by values.

Are there special rates for frequent shippers to Kenya?

Many shipping companies offer special rates or discounts to regular shippers, including UK Kenya shipping. These discounts are often based on shipping volume, frequency, and the nature of the merchandise being shipped.

Here are some ways regular shippers in Kenya can access special rates or discounts:

Volume Discounts: Shipping companies like UK Kenya shipping may offer discounted rates based on the volume of shipments shipped within a specific period. The more shipments a company sends, the greater the possibility of quantity discounts.

Contract Rates: Businesses shipping large quantities to Kenya can negotiate contract rates with carriers. These rates are generally based on a commitment to a specific volume of shipments in a certain period and may offer more favorable prices than standard rates.

Customer Loyalty Programs: Some shipping companies offer loyalty programs for repeat shippers. These programs may offer discounts, rewards, or other benefits based on the volume of sales a customer brings to the shipping company.

Special Promotions: Shipping companies may periodically offer special promotions or incentives to repeat shippers, such as discounts on specific routes or services.

Custom Solutions: For high-volume shippers with unique shipping needs, some carriers may offer custom solutions and pricing tailored to their specific needs.

Can I schedule a pickup for my shipment to Kenya?

Yes, many shipping companies offer collection services for shipments to Kenya. You can schedule shipment pickup by contacting the shipping company like UK Kenya shipping directly or arranging it through their online platform. Here’s how to do it:

Contact the shipping company: Contact the shipping company you intend to use for your shipment to Kenya. Contact details are usually found on their website or through customer service channels.

Provide shipping details: When you schedule your pickup, you’ll need to provide your shipping details, including dimensions, weight, contents, and pickup address. Please make sure you have this information available when contacting the shipping company.

Choose your pickup date and time: Consult your shipping company to select the pickup date and time that’s right for you. Some shipping companies offer same-day or next-day pickup options, while others may require more notice.

Confirm pickup arrangements: After scheduling your pickup, confirm details with the transportation company to ensure everything is in order. They can provide you with a collection confirmation or tracking number for your reference.

Prepare the shipment: Make sure the shipment is properly packaged and labeled according to the shipping company’s guidelines. This ensures smooth collection and transit to Kenya.

Be available for collection: Make sure someone is available at the collection location on the scheduled collection date and time to hand the shipment to the driver or courier representative.

How do peak seasons affect shipping to Kenya?

Freight forwarders like UK Kenya Shipping experience a sharp increase in activity during peak seasons. An influx of goods can lead to capacity constraints, which can pressure infrastructure and cause delays in the supply chain.

To ensure that each of these risks is managed effectively, logistics providers must be well-coordinated and transparent across all aspects of the supply chain. In addition to forecasting and planning for demand, they also take a dynamic approach to warehouse sizing and inventory management to manage business fluctuations.

Can I ship furniture or large items to Kenya?

You can import air parcels to Kenya. However, this option gives you a different flexibility in terms of volume, as Kenya only allows tax-free shipping of used household goods into the country. Not to mention that sea freight is significantly cheaper than air freight.

Are there eco-friendly shipping options to Kenya?

UK Kenya shipping

We can help you reduce CO2 emissions from your air cargo shipments by using sustainable aviation biofuels on all trade routes. With UK Kenya Shipping, you can help accelerate the SAF upgrade and drive the transition to clean, sustainable air cargo.

How do I handle returns from Kenya?

Processing returns from Kenya involves several steps to ensure a smooth and efficient process:

Clearly define your returns policy: Display your returns policy on your website or in your terms and conditions. Provide information on eligible return reasons, times, responsibilities, and restocking fees or requirements.

Provide clear instructions: Include instructions on how customers in Kenya can initiate a return. This may include providing a return authorization form or requiring customers to contact the customer service team to begin the returns process.

Arrange return shipping: Determine whether you or the customer are responsible for return shipping costs. If the customer is responsible, let them know the most convenient and reliable shipping methods to return the item to your location.

Customs Documentation: Please provide all necessary customs documentation to facilitate the return process. This may include commercial invoices, return authorization forms, or other customs declarations required to return goods to your location.

Track returns: Encourage customers to use tracked shipping methods when returning items to ensure visibility and accountability during the returns process. Please provide tracking information to customers so they can track the status of their returns.

Inspection of Returned Items: Upon receipt, inspect the returned item to ensure that it meets the return criteria and is in resalable condition. Promptly process refunds or exchanges by your returns policy.

Communicate with customers: Keep customers informed during the returns process. Let them know when their return has been received and processed and when refunds or exchanges have been issued.

Respond to Customer Concerns: Respond quickly and professionally to customer concerns or issues. 

What are the typical customs delays for Kenya shipments?

Customs delays for shipments to Kenya can vary depending on factors, including the type of goods imported, the accuracy and completeness of customs documentation, the efficiency of customs clearance processes, and any issues or concerns that may arise. However, some common factors can contribute to customs delays for shipments to Kenya:

Incomplete or Inaccurate Documentation: Inaccurate or incomplete customs documentation may cause delays as customs authorities may require additional information to clear your shipment.

Customs inspections: Random or targeted checks by customs authorities can delay inspecting goods for compliance with import regulations, duties, and taxes.

Documentation errors: Custom documentation, such as incorrect product descriptions, values, or classifications, can cause delays as customs authorities may need to correct discrepancies.

High volume of shipments: During peak periods or busy seasons, customs authorities may experience higher shipments, resulting in processing delays.

Import Restrictions: Some goods may be subject to import restrictions or require special permits or licenses for customs clearance, which may cause delays if the necessary documentation is not provided.

Special Procedures: Some shipments may require special procedures or approvals from other government bodies, such as the Kenya Bureau of Standards (KEBS), which may extend the customs clearance process.

Can I ship artwork or antiques to Kenya?

Yes, you can send artwork or antiques to Kenya with UK Kenya Shipping, but there are some important considerations to keep in mind:

Customs Rules: Check Kenya customs rules to ensure that the artwork or antiques you are shipping will enter the country. Some countries have restrictions or bans on certain types of artwork or antiques, and you may be required to provide additional documentation for customs clearance.

Packaging: Good packaging is essential to protect works of art or antiques during transport. Please ensure items are adequately packaged to avoid damage during handling and transportation. You may need unique packing materials or crates for valuable or fragile items.

Shipping Method: Consider which shipping method best suits the nature of the artwork or antique. For valuable or delicate items, you can use a trusted courier who offers specialized services for transporting works of art and antiques.

Documentation: Provide accurate and detailed documentation for customs clearance. These may be invoices, certificates of authenticity, documents of origin, or other relevant documents required by customs authorities.

Destination Restrictions: Please be aware of any specific restrictions or requirements that may apply to sending artwork or antiques to Kenya. 

What are the packaging guidelines for fragile items?

The suitable packing method for fragile items is the box-in-box method. A second outer box is used to provide additional protection. This method provides sufficient protection; the outer box must be 14cm larger than the inner box to provide adequate protection against overpacking.

How do I get an estimate for shipping costs?

Factors that affect shipping costs

Many factors can affect shipping costs, and it is essential to understand them. Once you know what factors influence shipping costs, you can work to reduce them. 

Let’s examine the main factors that can influence shipping costs.

Package dimensions

This is pretty simple: the more significant the package, the more shipping costs. Most carriers use a pricing method called dimensional weight to calculate their quoted rates. This method calculates the package’s weight by multiplying its length, height, and width.

A standard divider is then used to divide the figure above. Almost all companies, such as UK Kenya Shipping, FedEx, UPS, and DHL. 

Package weight

Then you have the package’s weight. If the package’s weight exceeds the dimensional weight, you will be charged that amount. No further calculations are necessary.


Where should the package be sent? This may seem a broad topic to most, but the significant operators need to clarify it. Instead, they create so-called navigation zones. These measure the distance between the starting point and the destination. For example, sailing zones in the UK range from zone 1 to zone 8.

This means that two packets sent from two different source points to the same destination can be sent to other areas. In general, shipping a package will be more expensive if the shipping zone is higher.

shipping insurance

Another critical factor that increases shipping costs is insurance. For example, if you run an online jewelry store and ship significantly high-value goods, your goods must be insured. Shipping insurance reimburses the shipper if the goods are lost or damaged during transport. It’s an expensive service. This is an essential factor to consider when calculating shipping costs.

Delivery delay

However, Amazon achieves this by having multiple fulfillment centers, while most e-commerce store owners can only ship products from one location with the help of UK Kenya shipping.

Therefore, you must decide what type of shipping to offer your customers. Faster shipping will also increase costs.

Added a shipping cost estimator

Creating a shipping estimator on your website can offer numerous benefits. It is an excellent way to let the average prospect know how much to pay. You can add any variables and fixed costs incurred during shipping.

All a person needs to do is add this information, and they will receive the actual amount charged. Once you find a shipping partner to work with, you can use the shipping cost estimator they have placed on your website after adding your profit margins. This allows a potential customer to calculate shipping costs with great ease.

Are there any discounts for educational or non-profit shipments?

Household items and personal items

Requested documents.

Original passport (for returning residents: a passport used within the last two years or previous years. …

Original Bill of Lading (OBL)/Air Waybill (AWB)

Original work permit.

Packing list.

Form C-18 Declaration signed by the sender (baggage claim form)

Detailed inventory.

What are the VAT charges for shipments to Kenya?

Sensitive items are included in Appendix 2 of the EAC Common External Tariff. Excise taxes depend on whether the imported good is subject to excise duty. Excise duty rates are set out in the Excise Duty Act 2015. The standard VAT rate is 16%.

Can I ship vehicles or parts to Kenya?

Yes, you can ship vehicles or vehicle parts to Kenya with with UK Kenya Shipping, but there are some important considerations to keep in mind:

Customs Rules: Check Kenya Customs Rules to ensure the vehicles or vehicle parts you are shipping are allowed into the country. Some countries have restrictions or bans on certain types of cars or parts, and you may be required to provide additional documentation for customs clearance.

Import duties and taxes: When importing vehicles or vehicle parts into Kenya, import duties, taxes, and other charges may apply. These costs may vary depending on the type of vehicle or component, value, and origin. Be sure to research and budget these costs accordingly.

Documentation: Provide accurate and detailed documentation for customs clearance. This includes invoices, certificates of origin, registration certificates, import permits, and other relevant documents required by customs.

Shipping Method: Consider which shipping method best suits the size and weight of your vehicles or components. You may prefer sea freight for oversized items such as vehicles, while smaller parts may be suitable for air freight or courier services.

Packaging: Good packaging is essential to protect vehicle parts during transport. Make sure parts are appropriately packaged to avoid damage during handling and transportation. You may need packing materials like bubble wrap, foam padding, or sturdy boxes.

Destination Restrictions: Please be aware of any specific restrictions or requirements that may apply to shipping vehicles or parts to Kenya

What are the regulations for shipping pharmaceuticals to Kenya?

Insulated containers with a maximum duration of 96 hours must be used for long-term transport. (2) the shipper is responsible for ensuring that the packaging system can maintain pharmaceutical products within the temperature range. Contingency and emergency plans.

How do I ensure compliance with Kenyan shipping regulations?

Goods Quality Inspection Procedure: When the goods arrive at the port of entry, the importer must inform the KEBS staff on site. They will inspect the goods, the import form, and the packing slip, Take samples for research, and Release the goods into the country if they meet the relevant Kenyan standards.

Can I ship second-hand goods to Kenya?

All used clothing destined for Kenya must be rigorously fumigated to eradicate parasites and diseases. A recognized institute must carry out the fumigation process. Upon completion, a certificate will be issued. With this certificate, Kenya Customs and KEBS will clear your goods.

What are the label requirements for shipments to Kenya?

All labels on import packages must be in English and Kiswahili. Packaged goods (such as food products, chemicals, cosmetics, and the like) must bear batch numbers, expiration dates, and manufacturing dates.

All imports with limited shelf life (food products) must have a shelf life exceeding seventy-five percent (75%) from the intended landing date in Kenya. For non-food products, the minimum shelf life is 50%.

How do I navigate language barriers in shipping documentation?

Producing documents in the customer’s language, ensuring customs documents are accurate and compliant, and avoiding sentences lost in translation are all essential steps to keep everything running smoothly.

What are the security measures for high-value shipments?

Transporting high-value goods safely means choosing the right path. Choose air transport for incredible speed and safety with UK Kenya shipping. Provide secure packaging, use track-and-trace technology, and rely on reliable couriers. Consider specialized courier services and special transportation.

Can I use third-party logistics providers for shipping to Kenya?

Delivering products to customers in Kenya can be difficult due to the lack of reliable addresses and poor road infrastructure. 3PL providers like UK Kenya shipping have the experience to effectively manage last-mile deliveries and ensure that goods are delivered to customers on time and in good condition.

What are the best practices for international returns?

Like all returns, international returns can be handled efficiently with the right tools without taking too much time and energy or putting too much pressure on your customer service team. While it may seem complicated, it adds a few extra steps to the returns process you may already have in place.

When you ship your product to your customer, you work with couriers like UK Kenya shipping who move packages across borders in large quantities and then with local couriers who bring the order directly to your customer’s home. With reverse logistics, it’s the same, but in reverse. Your customer must contact a local courier, who will ship the package until it arrives.

But to make the most of international returns, we have some tips for you that will help you improve your customers’ post-purchase experience while easing the burden on your customer service representatives:

Update your international return policy by country

Using a third-party logistics partner to reduce costs

Track returns using a centralized system

Offer multiple repayment options for greater flexibility

How do I ship perishable goods to Kenya?

Send your perishable products via air freight to or from Kenya to ensure the highest possible quality with UK Kenya Shipping. Our facilities in Nairobi are located close to significant manufacturing areas and Jomo Kenyatta International Airport, resulting in minimal pre-transport and lower costs.

Can I consolidate shipments to save on costs?

One of the main advantages of combined shipping is cost savings. By consolidating small shipments, supply chain managers can significantly reduce transportation costs. 

What is the impact of political instability on shipping?

Political instability can also impact maritime security, which has a broader impact on the marine sector and poses challenges to governance. This is especially true in coastal areas, as it often creates conditions conducive to piracy and armed robbery at sea.

How do I verify the authenticity of a Kenyan shipping company?

In international shipping, several common scams target both senders and recipients. Here are some:

Phishing scammers: Scammers can send fraudulent emails pretending to be from legitimate shipping companies or customs authorities. These emails may contain false tracking information, payment requests, or links to malicious websites that steal personal or financial information.

Overpayment scams: Scammers may overpay for items shipped and then request a refund for the overpayment. They often use fake or stolen credit card information for payments, putting the merchant at risk of chargebacks or financial loss.

No Shipping Scam: A buyer places an order and pays shipping costs, but the seller never ships the item. The buyer is left without a product and may need help getting a refund if the seller needs to be more responsive or fraudulent.

Customs fraud: Some fraudsters pose as customs officials and contact recipients. They claim that their package is being held at customs and require payment of customs duties or fines to release the package. Legitimate customs authorities generally only contact people indirectly to obtain payment.

Identity theft: Scammers can steal personal information, such as names, addresses, and payment information, from shipping documents or online transactions. This information can be used for identity theft or other fraudulent activities.

Package redirection scams: Scammers can intercept legitimate shipments, redirect them to another address, or send them back to another location. This may result in property or theft and financial loss to the sender or recipient.

To protect yourself from these scams, it is essential to:

Check the legitimacy of shipping companies and customs authorities before providing any personal or financial information.

The higher number is used to calculate shipping costs. emails, especially if they ask for payments or contain suspicious links or attachments.

Use secure payment methods and be wary of overpayment requests or offers that seem too good to be true.

Track shipments using legitimate tracking services from reputable shipping companies.

Report any suspicious activity or scams to the appropriate authorities, such as law enforcement or consumer protection organizations.

How do I deal with tariff changes?

How can we limit the risks of price changes with suppliers and customers?

Evaluate your exposure.

Negotiation with suppliers and customers.

Optimize logistics and compliance.

Hedge your currency risk.

Review your contracts and policies.

Stay informed and flexible.

How do I manage supply chain risks when shipping to Kenya?

Supply chain risk management strategies

Prevention: Take precautions to limit risks in the supply chain.

Preparedness: Develop and implement a contingency plan in an emergency.

Response: implement the emergency plan to reduce the impact of the destructive event.

How can technology improve my shipping operations?

By applying technology to your shipping and logistics operations, you get:

Efficiency and precision

You can use digital transformation projects to automate many manual logistics processes, minimizing the risk of human error. A report from Capgemini shows that supply chain automation can increase operational efficiency by up to 40% and reduce errors by 30%.

For example, port container management systems (PCMS) combine automation technologies such as radio frequency identification, GPS tracking, and AI-based analytics to help monitor and optimize container movement for greater efficiency.

Real-time monitoring and visibility

Knowing the location and condition of your goods as they travel can help you proactively identify and resolve potential issues.

For example, a terminal operating system (TOS) integrated with container tracking technology can improve the accuracy of inventory management. Operators can quickly locate containers within the terminal, reducing the risk of container loss or damage.

Data-driven decision making

Without technology, traditional maintenance practices often include manual inspections and scheduled repairs, which can be costly and lead to unnecessary downtime. However, with data analytics and machine learning, shipping companies like UK Kenya shipping can use data to optimize routes, predict downtime, and reduce shipping costs.

For example, machine learning models learn to recognize early signs of engine degradation or failure by monitoring a marine engine’s performance data, including temperature, pressure, fuel consumption, and other variables.

When these models detect potential problems, they trigger proactive actions, such as scheduling maintenance or replacing critical components before a failure occurs.

Compliance and security

Manual compliance inspection is nearly impossible since maritime regulations extend to international laws. You need an automated system that ensures your communications remain secure and compliant, reducing the risk of data and regulatory breaches.

Electronic Chart Display and Information System is an excellent example of how technology improves compliance and safety in the maritime sector. It is an automated navigation system that combines electronic navigation maps with real-time location data.

Help sailors navigate safely while ensuring compliance with international regulations. ECDIS is designed to comply with International Maritime Organization (IMO) regulations requiring electronic navigation systems.

Customer experience

The technology allows shipping companies to provide real-time updates to customers, offer self-service options, and personalize services. For example, advanced tracking and reporting systems will enable you to use the following types of data to improve customer experience:

Vessel Location: By tracking a vessel’s precise location, the shipping company and its customers can better plan and optimize their activities. For example, if a ship is en route from the port of Shanghai to Singapore, the system can monitor its progress and predict its expected arrival time.

Weather conditions: Integrating weather data into the ship management system simplifies route planning and risk assessment. For example, the system will alert the captain to reroute to safer waters if a severe storm is forecast along the ship’s planned route. This not only ensures the safety of the crew and cargo but also avoids delays.

Shipping Plans: Meeting promised delivery times is critical to customer satisfaction. Suppose a shipping company has a tight schedule to deliver goods to multiple ports. In that case, it must coordinate arrival and departure times, docking resources, and crew availability in advance to shorten port dwell time, reduce costs, and respect schedules.

How do I handle disputes with shipping carriers?

it is essential to fully understand the carrier’s liability limitations and the shipping contract terms. In the event of a dispute, we recommend that you seek legal advice and negotiate with the airline to reach a fair and reasonable solution.

What are the best practices for hazardous materials?

Five best practices for safely handling hazardous materials

Understand the dangerous materials you use.

Properly label hazardous waste containers.

Ensure safe storage of hazardous substances.

Train your employees.

Continue to manage your storage spaces carefully.

How do I use freight forwarders for Kenyan shipments?

Customs and freight procedures for Kenya

Customs declaration.

Customs formalities in the long hall.

Customs verification and scanning.

KPA will pick up or release the order for the container freight station.

Can I ship organic products to Kenya?

Anyone wishing to import plants, plant products, and regulated items into Kenya MUST obtain a Plant Import Permit (PIP) from KEPHIS before shipping such source plants, whether for commercial, duty-free, gift, or gift purposes. For experiments or research. Purposes.

Can I ship organic products to Kenya?

Shipping companies like UK Kenya shipping can promote ethics by prioritizing the health and safety of their employees, developing and enforcing robust safety policies and procedures, and implementing measures to reduce emissions and operate in an environmentally sustainable manner.

What are the best practices for shipping textiles?

Flatpack method

The traditional flatpack method involves suppliers folding garments before packing them into a box. This method takes up less space and is a more economical option for textile logistics. It is the most commonly used and is ideal for high-volume or fast fashion.

What are the rules for shipping gold or precious metals?

Bubble wrap protects your gold, silver, or platinum bars during shipping. Provide the correct-sized corrugated cardboard box to use as outer packaging. Line the box with plenty of padding, such as newspaper, bubble wrap, or foam blocks, and place the wrapped metals and stones inside.

Can I ship musical instruments to Kenya?

Musical Instrument Shipping to Kenya: Send us your guitar, electronic piano, drums, or any other instrument. We will deliver your instrument internationally, fast, and conveniently to Kenya.

How do I deal with currency exchange in international transactions?

Hedging Arrangements Using Financial Instruments The two main hedging methods are a forward contract and a currency option. Currency forward contracts. A forward currency contract is when a company agrees to buy or sell a foreign currency at a particular date.

Can I ship items for repair or maintenance to Kenya?

Yes, you can ship items for repair or maintenance to Kenya. Whether you’re sending electronics, machinery, equipment, or other items for repair, the process typically involves the following steps:

Prepare the item: Make sure the item is adequately packaged to avoid damage during shipping. Remove all batteries or accessories and secure loose parts to prevent loss or damage.

Documentation: Provide detailed shipping documentation, including a description of the item, its value, and why it is being sent for repair or service. You may also need to include repair authorization forms or warranty documents.

Shipping method: Choose the shipping method best suited to your size, weight, and repair urgency. You can use international courier services, air transport, or sea transport, depending on your wishes and budget.

Customs Declaration: Complete a customs declaration form accurately and truthfully. Indicate that the item was sent for repair or maintenance and include any relevant information required by customs.

Customs Clearance: The item must be cleared through customs upon arrival in Kenya. Please ensure all necessary documents are provided to facilitate the customs clearance process. Depending on the repair’s nature and the item’s value, you may have to pay import duties or taxes.

Returns: The item will be returned to you once the repair or service is complete. Ensure the repair service uses proper packaging and shipping methods to return the item safely.

Tracking and insurance: Consider using a shipping service offering tracking and insurance. This allows you to track the progress of your shipment and protect it from loss or damage during transit.

What are the options for shipping perishable items that require refrigeration?

Here are some options to consider:

Dry ice. Dry ice ensures your items stay frozen or cold during transit.

Reusable cold compresses. A popular way to keep your items refrigerated is to use cold compresses in the packaging.

Insulating linings.

Glass packaging.

Polystyrene boxes.

Plastic sheet.

What are the import regulations for electronic items in Kenya?

Electrical appliance importers must register with EPRA, which issues a registration certificate to ensure the appliances are tested and meet standards. The certificate is valid for one (1) year. Click the link for more information on how to obtain a registration certificate.

What are the compliance requirements for shipping medical devices?

The information required includes the country of origin, the imported product code, the importer’s product description, the manufacturer, the shipper, and a Harmonized Tariff Schedule (HTS) code. The HTS code is an identification code for medical devices in import documents.

How do I ensure my shipment adheres to Kenyan environmental regulations?

Documentation issues may include:

Need for more accurate description of the goods.

Need to include revision information.

Country of origin not specified.

Quantity or weight not indicated.

Incorrect documents submitted (e.g., bill of lading, currency in which the supplier was paid, commercial invoice, transport control number)

How do I appeal a customs decision in Kenya?

Suppose the applicant is not satisfied with the Commissioner of Customs’s decision. In that case, he may appeal to the Tax Appeal Tribunal within forty-five (45) days of being notified of the Commissioner’s decision.

What are the guidelines for shipping promotional materials?

Sending promotional materials typically involves sending items such as flyers, brochures, samples, merchandise, or promotional gifts to recipients for marketing or advertising purposes. Here are some general guidelines for sending promotional material:

Packaging: Properly package your promotional materials to protect them in transit. Use sturdy boxes, envelopes, or packing materials to avoid damage to the contents.

Labeling: Label packages with the recipient’s address, including any relevant contact information such as email addresses. Please include a returns address in case your package needs to be returned for any reason.

Leave a comment